Please contact TrueMed at support@truemed.com so their support team can help you troubleshoot the issue. HSA/FSA plan administrators often have detailed requirements, so it may be as simple as re-issuing your Letter of Medical Necessity using the administrator’s form.
Yes. You can submit for partial reimbursement. For example: if you purchase an annual subscription to BrainHQ for $96 but only have $60 in your account, you can reimburse $60 of your purchase with your tax-free funds (with the remaining $34 paid for as normal).
Check with your HSA/FSA administrator. Typically, FSA dollars expire at the end of the year, and unused money may not roll over into the next year. However, some HSA/FSA providers have different dates by which you must use remaining funds. Make sure to spend the rest of your FSA dollars before the deadline set by…
Items in your Truemed Letter of Medical Necessity (“LMN”) are qualified medical expenses in the same way as a visit to the doctor’s office or pharmaceutical product is. Your desire to prevent or treat cognitive decline qualifies as a qualified medical expense with an LMN, as a doctor substantiates the need. Your Truemed LMN meets…
If you have already received a Letter of Medical Necessity for purchasing BrainHQ, you do not need to complete Truemed’s survey again, so long as your Letter of Medical Necessity remains valid. Letters of Medical Necessity are typically valid for 12 months from the date they are first issued. You do still need to submit…
For most FSA/HSA administrators, your expenses will be approved within days when you submit your claim for reimbursement along with your receipt and a Letter of Medical Necessity. The exact timing will vary based on your administrator.
No. At the present time, you must purchase BrainHQ with your normal credit card, debit card, or PayPal, and submit for reimbursement as outlined above.
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax…