Is BrainHQ HSA/FSA eligible?
Yes! Through our partnership with Truemed, you can pay for your selected BrainHQ purchases with your HSA/FSA.
How does using my HSA/FSA account save me money?
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.
What are HSA/FSA accounts?
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
Can I use my HSA/FSA card to purchase BrainHQ?
No. At the present time, you must purchase BrainHQ with your normal credit card, debit card, or PayPal, and submit for reimbursement as outlined above.
How long does HSA/FSA reimbursement take?
For most FSA/HSA administrators, your expenses will be approved within days when you submit your claim for reimbursement along with your receipt and a Letter of Medical Necessity. The exact timing will vary based on your administrator.
Do I need to take Truemed’s survey every time I purchase BrainHQ?
If you have already received a Letter of Medical Necessity for purchasing BrainHQ, you do not need to complete Truemed’s survey again, so long as your Letter of Medical Necessity remains valid. Letters of Medical Necessity are typically valid for 12 months from the date they are first issued. You do still need to submit your receipts for reimbursement with your HSA/FSA administrator.
What is a Letter of Medical Necessity, and how is it compliant?
Items in your Truemed Letter of Medical Necessity (“LMN”) are qualified medical expenses in the same way as a visit to the doctor’s office or pharmaceutical product is. Your desire to prevent or treat cognitive decline qualifies as a qualified medical expense with an LMN, as a doctor substantiates the need. Your Truemed LMN meets all IRS requirements, making your purchase fully reimbursable.
Are there fees associated with Trumed’s service?
When should I use my HSA/FSA dollars?
Check with your HSA/FSA administrator. Typically, FSA dollars expire at the end of the year, and unused money may not roll over into the next year. However, some HSA/FSA providers have different dates by which you must use remaining funds. Make sure to spend the rest of your FSA dollars before the deadline set by your FSA administrator— use it, so you don’t lose it!
I don’t have enough funds in my HSA/FSA accounts to reimburse the entire purchase price of BrainHQ. Can I still use Truemed?
Yes. You can submit for partial reimbursement. For example: if you purchase an annual subscription to BrainHQ for $96 but only have $60 in your account, you can reimburse $60 of your purchase with your tax-free funds (with the remaining $34 paid for as normal).
What if I have questions about my Letter of Medical Necessity, or if my HSA/FSA plan administrator rejects my reimbursement?
Please contact TrueMed at support@truemed.com so their support team can help you troubleshoot the issue. HSA/FSA plan administrators often have detailed requirements, so it may be as simple as re-issuing your Letter of Medical Necessity using the administrator’s form.
